Contact Us

We're glad you stopped by. Whether you've spotted something that needs correcting, have a thought about how we can improve, or simply want to ask a question about the site, our team is happy to hear from you. Drop us a line at info@chaseavdirect.co.uk and we'll do our best to get back to you within two working days.

What We Can Help With

Our inbox is open for a range of things: factual corrections to our reviews, feedback on how we present information, suggestions for casinos you'd like us to look at, and general questions about how the site works. If something we've written seems out of date or inaccurate, please do flag it — we take editorial accuracy seriously and genuinely appreciate readers keeping us on our toes.

We also welcome thoughts on the site's layout, readability, or anything else that affects your experience here. Good or critical, it all helps us do better work.

What Falls Outside Our Remit

We're an independent review and comparison site, so we have no access to any casino's systems. We can't look into account queries, chase up pending withdrawals, investigate deposit problems, or intervene in disputes between players and operators. For anything like that, you'll need to contact the casino's own customer support team directly — they're the only people with the tools to help.

Your Privacy

Any details you share with us by email are handled with care. You can read the full details in our privacy policy.

This site is intended for adults aged 18 and over. If you or someone you know needs support with gambling, free help is available from GamCare and BeGambleAware.